1. CallMiner Eureka Makes it possible to analyze 100% of customer conversations and turn those insights into transformational business change across the enterprise.
2. Dialpad AI Completely changing the way the world works together — with built-in speech recognition and natural language processing for smarter business communications.
3. Genesys CX and DX products that delight customers and inspire teams — offering personalization on every channel, anywhere, anytime with AI-powered experience orchestration.
4. Invoca AI-powered conversation intelligence platform enabling revenue teams to deliver seamless buying experiences that drive growth by combining the best of digital and human touch.
5. NICE CX Analytics Analyze every second of every conversation using AI models purpose-built for CX — automatically identifying successful behaviors that drive extraordinary customer experiences.
6. Prodigal Leading speech AI that analyzes every interaction for FDCPA compliance adherence, automates call scoring, and provides targeted coaching insights for agents.
7. Salesken Sophisticated call recording and post-call data analytics that reduces mystery and increases certainty — helping sales teams replicate winning behaviors at scale.
8. Verint Drive personalized, proactive connections; manage your workforce of humans and bots; harness data to drive insights and elevate customer engagement across the enterprise.
9. Alvaria Engagement Analytics Surfaces valuable insights into quality, operational efficiency, and customer satisfaction across all customer communication channels with advanced speech and text analytics.
10. Chorus (ZoomInfo) Captures and analyzes all customer calls, meetings, and emails to create visibility, drive process and behavior changes, and deliver bottom-line impact for revenue teams.
11. Plum Voice AI Fusion™ — synergistic use of natural language resources from Amazon, Google, IBM, Microsoft, and Nuance to power smarter Intelligent Virtual Agents (IVA).
12. Enthu.ai Drive revenue, enhance customer experience, and improve operational efficiency through AI-generated insights across 100% of customer conversations.
13. VoiceAI One-stop voiceprint recognition system for financial institutions — serving banks, securities firms, insurance companies, and more with secure voice biometrics.
14. Observe.AI Transforms the contact center end-to-end — surfacing intelligence across every conversation and providing agents with highly accurate, actionable feedback via coaching and evaluation workflows.
15. EvaluAgent Speech and Text Analytics Tool — increase QA coverage by classifying and auto-scoring every call, email, and chat session for CX excellence and regulatory compliance.
16. Daisee Manage your agents from one place — enhance productivity, rapidly transcribe calls, evaluate performance, and improve quality assurance standards with AI-driven insights.
17. Tethr Automated insights from your customer conversations — delivering actionable business intelligence you can act on to improve CX, reduce churn, and drive revenue.
18. OpenText Explore Discovery solution allowing business and call center professionals to view cross-channel interactions collectively for a comprehensive picture of customer behaviors and relationships.
19. Cogito Offers an artificial intelligence coaching system for augmenting the emotional intelligence of phone professionals — providing real-time guidance during live customer calls.
20. Almawave Omnichannel, modular AI ecosystem implementing AI to interpret the Voice of the Customer — delivering insight and knowledge discovery for real competitive advantage.
21. CallFinder Managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights for small and mid-sized businesses.
22. Contact Cubed Speech analytics platform that unlocks hidden insights buried within call recordings — keeping the spotlight on 100% of your customer interactions for improved QA.
23. Yactraq Real-time speech analytics tools that provide agents with guidance — suggesting responses, reminding them to read legal disclaimers, and prompting the next best action.
24. Xdroid Gain valuable insights out of all your customer interactions with Speech Analytics — helping contact centers improve quality, compliance, and agent performance.
25. Voyc Handle 100% of interactions with consistency and care — AI-powered speech analytics ensuring every customer conversation meets compliance and quality standards.
26. Spitch Speech analytics platform for monitoring all customer conversations in voice and text — including email and messengers — for complete omnichannel interaction analysis.
27. Snowfly Speech analytics product allowing you to process and analyze the calls your sales and customer support teams have — with gamification and performance coaching.
28. Qualtrics Create exceptional customer frontlines, high-performing teams, and products people love — with AI-powered experience management across every customer touchpoint.
29. Talkdesk Drive exceptional business outcomes with an AI-powered cloud contact center platform built for your industry — combining CX automation, analytics, and workforce management.
30. LivePerson Combining the power of the world's largest conversational dataset with decades of experience to deliver safer, more secure AI-powered customer engagement experiences.