01Process modelling & management
Business Process Management (BPM) Software
25 solutions. Platforms for modelling, executing, monitoring and improving business processes, with forms, rules and integration connectors.
Best for: Designing and running end-to-end processes.
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02Process modelling & management
Business Process Automation (BPA) Software
9 solutions. Tools that automate rule-based, repetitive business processes such as approvals, onboarding and document handling.
Best for: Automating departmental processes quickly.
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03Process modelling & management
Business Orchestration and Automation Technology (BOAT)
20 solutions. Platforms that orchestrate people, systems, bots and AI across a business process.
Best for: Coordinating many automation technologies.
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04Process modelling & management
Case Management Software
8 solutions. Tools for managing knowledge-intensive, unstructured processes where each case follows a different path.
Best for: Claims, investigations, service requests.
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05Process modelling & management
Low-Code Application Development Platforms
26 solutions. Visual platforms for building process and workflow applications with little hand coding.
Best for: Building process apps with citizen developers.
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06Workflow & orchestration
Workflow Engines and Orchestration Tools
19 solutions. Engines that run durable, stateful workflows and orchestrate services, jobs and human tasks.
Best for: Developer-built workflows and microservice orchestration.
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07Workflow & orchestration
Workflow Automation Software
11 solutions. Serverless and managed workflow services from cloud providers and open-source projects.
Best for: Cloud-native workflows.
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08Workflow & orchestration
Service Orchestration and Automation Platforms (SOAPs)
18 solutions. Platforms that orchestrate workloads and automate processes across hybrid IT, jobs and cloud services.
Best for: Cross-system job and process automation.
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09Workflow & orchestration
AI Workflow Automation Tools
10 solutions. Tools that add language models and agents to automated workflows.
Best for: Adding AI steps to workflows.
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10Robotic & intelligent automation
Robotic Process Automation (RPA) Software
20 solutions. Software bots that mimic user actions on screens and applications to automate repetitive tasks.
Best for: Automating legacy and screen-based tasks.
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11Robotic & intelligent automation
RPA Services
15 solutions. Consulting and service providers that design, build and run RPA programmes.
Best for: Getting RPA delivered by a partner.
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12Robotic & intelligent automation
Hyperautomation
How AI, RPA, low-code, process mining and orchestration combine to automate as many processes as possible.
Best for: Understanding the overall approach.
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13Process intelligence & decisions
Process Mining Software
16 solutions. Tools that discover and analyse real processes from event logs and find bottlenecks and variants.
Best for: Finding what to fix or automate first.
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14Process intelligence & decisions
Decision Intelligence Platforms
21 solutions. Platforms that model, automate and monitor decisions inside processes.
Best for: Rules and AI-driven decisions.
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15Process intelligence & decisions
Process Engineering and Management
A guide to engineering, modelling and managing business processes.
Best for: Process design fundamentals.
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16Integration foundations
iPaaS and EAI Platforms
26 solutions. Integration platforms that connect applications and carry data between process steps.
Best for: Connecting the apps a process touches.
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17Integration foundations
API Management Platforms and Gateways
27 solutions. Platforms to publish, secure and manage the APIs that processes call.
Best for: Exposing and governing process APIs.
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18Integration foundations
B2B Integration Platforms
12 solutions. EDI and B2B platforms for exchanging documents and processes with partners.
Best for: Partner and supply-chain processes.
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19Integration foundations
Data Integration, ETL and CDC Tools
39 solutions. ETL, ELT, change data capture and data movement platforms that feed data into processes and analytics.
Best for: Moving data between systems.
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20Integration foundations
Event Brokering Software
15 solutions. Pub/sub and event streaming platforms that trigger processes in real time.
Best for: Event-driven processes.
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21Integration foundations
Service-Oriented Architecture (SOA)
Resources on SOA and service integration, the basis of many process integration designs.
Best for: Understanding service-based integration.
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22Integration foundations
Middleware Software
A guide to middleware: messaging, brokers, gateways and meshes.
Best for: Choosing the right middleware.
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