Enterprise Service Management (ESM) Platforms
- 01. Jira service management - Empower Dev, IT Ops, and business teams to collaborate at high velocity. Respond to changes and deliver great customer and employee service experiences fast.
- 02. BMC Helix ITSM is an enterprise service management that uses intelligent automation to transform best-practice ITSM principles
- 03. Broadcom IT Service Management (ITSM) is about combining the right technology with IT best practices to help deliver services to your customers.
- 04. EasyVista Service Manager is a versatile, powerful, and easy way to manage service delivery for your organization.
- 05. Freshservice - Modernize ITSM with an intuitive, fast time-to-value, and intelligent solution
- 06. IBM Control Desk - Interconnected processes, automation driven user experiences, see and understand condition of IT assets, respond and resolve quickly through intelligence and data.
- 07. IFS Assyst - Modern service technology that lets you automate service delivery
- 08. Ivanti Neurons for ITSM - Modernize service delivery for IT and beyond. Ivanti Neurons for ITSM offers full flexibility to deploy in the cloud, on-premises or a hybrid combination.
- 09. ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service.
- 10. Matrix42 Enterprise Service Management - Inspire your customers with excellent service and offer your employees the best employee experience.
- 11. Micro Focus Service Management Automation X (SMAX) is advanced service management made simple and affordable.
- 12. OMNITRACKER ITSM Center can categorize incoming tickets (service requests, incidents), automatically assign them to the appropriate service employee and thus process them more cost-efficiently.
- 13. ServiceNow - Transform the impact, speed, and delivery of IT. Provide resilient services that increase productivity and create amazing experiences wherever your employees work.
- 14. TOPdesk’s Enterprise Service Management software (ESM) lets your service teams join forces and process requests from a single platform.
- 15. USU IT Service Management (ITSM) provides you a standard set of methods and tools for providing efficient services company-wide.