1. NiCE Cognigy CXone Mpower and Cognigy.AI together enable organizations to accelerate AI adoption and scale it seamlessly across every customer experience.
2. Kore.ai An agentic platform comprising AI agents ready to serve customers and employees across every channel.
3. Omilia Self-learning AI that adapts from real customer interactions to deliver faster answers, higher accuracy, and more personalized experiences — without constant manual tuning.
4. Yellow.ai Agentic AI platform to autonomously drive human-like conversations at scale across customer service touchpoints.
5. Sierra Solves the age-old tension between better experiences and higher costs — connect with more customers, more often, in more personalized ways.
6. Uniphore Business AI Cloud Unify data, knowledge, models, and agents to power AI execution across customer service and enterprise operations.
7. SoundHound Delivers a voice-first customer experience built on AI capabilities to bring value and satisfaction to customers.
8. Automation Anywhere Agentic Process Automation platform that combines and orchestrates goal-based AI agents, RPA, APIs, and human expertise to conquer enterprise workflows.
9. Intercom The only helpdesk with a natively integrated AI Agent, Fin — every customer conversation improves the next, enabling perfect experiences that were never possible before.
10. Rasa Extends LLMs with your business logic to create compliant AI agents across millions of conversations, with full control to build, deploy, and manage performance across every channel.
11. Netomi The only agentic AI platform built for what comes after the pilot — a fully managed, production-ready AI agent platform for enterprises that can't afford to get it wrong.
12. PolyAI The Agentic Dialog Platform to build, run, adapt, and govern dialog agents at enterprise scale, for every builder.
13. Ada The AI customer experience operating model — power personalized customer experiences, maximize business impact, and scale AI agent performance across the enterprise.
14. LivePerson A predictable conversational AI platform to design, simulate, validate, and continuously improve AI agent and human agent conversations so customers get answers faster.